A breakdown on 99, 20, or 70 is stressful because traffic doesn't slow down for you. Your first job is to get out of danger. The repair comes after.
1. Get off the road if you can
If the car is still rolling, signal and coast to the shoulder, an exit, or a parking lot. The farther from moving traffic, the better. Turn on your hazards right away.
2. Stay clear of the lanes
If you're on a narrow shoulder, it's usually safer to stay buckled in, or to get out on the side away from traffic and stand well back. Never stand between your car and the lane.
3. Call for a tow if you're on the highway itself
A mechanic can't safely work on an active highway shoulder. If the car stopped there, call a tow to the next exit or a safe lot. Once it's somewhere safe, call us and we'll come to it.
4. Note what happened
Did it lose power slowly or shut off at once? Was there a warning light, a noise, steam, or a smell? Those details help us tell you on the phone whether it's a roadside fix.
If it's a dead battery, a failed alternator, or an overheating issue, there's a good chance we can fix it where it ends up.